Shipping Policy

One of the most important parts of the online buying experience is how well and quick an online business ships customer’s products. Which is why Jackets Play has partnered up with some of the best shipping companies in the world to make sure our jacket orders reach our customers right on time. We use the shipping services of the following companies:

  • DPEX

Customers who are planning to place an order with us should carefully read the following shipping policies to avoid any kind of misunderstanding and complication.

  • After order confirmation, we start preparing your jacket and once it’s finished, it is dispatched to your mentioned address.
  • Considering no external complication occurs, the customers will receive their orders in about 14-18 working days.
  • Custom designs require more effort and, thus, more time to be delivered.
  • We always try to deliver within the timeframe provided. Please cooperate with us if we or our partner encounter any sort of complication. Thank you.
  • When entering the delivery address, try to be as precise as possible.
  • Please note that despite our efforts to reach you on time, there are some things beyond our control that can delay your order delivery.

Even though we work around the clock to answer your queries, please try to understand that we have to reply to hundreds of emails every day. Which is why it can take up to 12 hours for us to get back to you.

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